ABOUT QUIKSTEP
(QUIK)STEPS TO
MAKING A DIFFERENCE
![anyCircle](https://quikstep.co/wp-content/uploads/2024/03/anyCircle.png)
What is Quikstep?
Quikstep connects your central and remote resources. Real-time solutions for distributed teams and customer support to deliver a better customer experience.
![Quikstep_Background0](https://quikstep.co/wp-content/uploads/2024/03/Quikstep_Background0.png)
![](https://quikstep.co/wp-content/uploads/2024/03/Ico_0003_Picture-1.jpg)
Convert your support structure to 24/7 support
Offer 24/7 instant remote support, to reach more people faster. Providing a better client service.
![](https://quikstep.co/wp-content/uploads/2024/03/Ico_0002_Picture-2.jpg)
Save costs on aborted deliveries or installs
Increase profits by minimising the number of on-site failures, refunds, returns, processing fees and stock write-offs.
![](https://quikstep.co/wp-content/uploads/2024/03/Ico_0000_Picture-4.jpg)
Save costs on resource deployment
Minimise the allocation of resources to clients’ premises to address minor technical or installation matters.
![](https://quikstep.co/wp-content/uploads/2024/03/Ico_0001_Picture-3.jpg)
Reduce Carbon Footprint
Enable businesses to resolve problems remotely, rather than dispatching resources – reducing travelling hours and carbon footprint, while increasing survey turnaround for a lower cost.
How could your customers become dissatisfied?
Most services face the problem of customer dissatisfaction due to a number of factors that end to the erosion of the bottom-line.
![](https://quikstep.co/wp-content/uploads/2024/03/tool.png)
Delayed resolutions
![](https://quikstep.co/wp-content/uploads/2024/03/decrease.png)
Lack of infield visibility leads to unauthorised decision making and bottom-line erosion.
![](https://quikstep.co/wp-content/uploads/2024/03/Picture-8.png)
Managing costs
![](https://quikstep.co/wp-content/uploads/2024/03/QuickstepIcons.png-1.png)
Providing inefficient support to your customers
![Quikstep](https://quikstep.co/wp-content/uploads/2024/03/Quikstep.png)
The Solution
Quikstep connects your central and remote resources. Real-time solutions for distributed teams and customer support to deliver a better customer experience.
![Quikstep_Infographic](https://quikstep.co/wp-content/uploads/2024/03/Quikstep_Infographic.png)
Quikstep connects your central and remote resources
INBOUND SUPPORT
- Self install
- Desk surveys
- Utilities support
- Product helpdesk
- Task confirmation
GLOBAL MANUFACTURING
- Merge in transit
- Reduced travel
- Supplier reporting
- Live quality control
- Store compliance
B2B SUPPORT
- Retail hardware
- Resource tracking
- Support/WIFI/POS
- Hospitality networks
- Asset management
ENGINEERING
- Job sign off
- Remote triage
- Video surveys
- Utilities by QR
- Inventory control
- Performance metrics
FINAL MILE
- White glove
- High value
- Zero aborts
- Save the sale
Request a Demo!
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