Privacy Policy

Who are we?

Scaramango Technologies Ltd (“we”, “us”, “our”), a private limited company registered in in England and Wales with company number 11844089 with an address First Floor, 129 High Street, Guildford, Surrey, United Kingdom, GU1 3AA

If you have any questions about how we use your information, or want to exercise your rights over your information such as access to your personal information, request for deletion, you can write to us at our address above or contact us on:

Telephone: +91 74065 75645

Email: Support@quikstep.co

For the purpose of this Privacy Policy, any reference to “Quikstep” shall be deemed to include all other applications, platforms, or services developed, operated, or white-labelled by us, including but not limited to DCD-PRO and Seko Live, unless stated otherwise.

We strive to provide best in class services to respect your privacy. When visiting our website and or using our Quikstep App, our intention is that your experience is informative, convenient and safe. Our privacy policy explains the main basis on which we will process any personal data we collect from you, or which you provide to us when you register and use our website, or any services provided through it. By using and or visiting our website and services, you accept and consent to the practices as described in this Privacy Policy.

By installing and using the Quikstep App, or any services offered through it, you are permitting us to process your personal data in accordance with this Privacy Policy.

If you are utilizing our services on behalf of someone else, we will request personal data/information and preferences concerning the individual you are using the service for. You should always obtain the consent from such individuals prior to providing us with their Personal Information, as any access to view or change their information will be available only through your account. We collect, use, and are responsible for certain personal information about you. When we offer services to individuals in the European Economic Area (EEA), we are subject to the EU General Data Protection Regulation (EU GDPR), which applies across the entire European Union. For California consumers, we are subject to the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA). We are responsible as a “controller” of that personal information for the purposes of the GDPR. We are responsible for your personal information as a “business” under the CCPA/CPRA.

Key Terms. It would be helpful to start by explaining some key terms used in this policy:

We, us, our	Scaramango Technologies Ltd
Personal information	Any information relating to an identified or identifiable individual
Special category personal information	Personal information revealing racial or ethnic origin, political opinions, religious beliefs, philosophical beliefs, or trade union membership; genetic and biometric data; and data concerning health, sex life or sexual orientation.
Sensitive Personal Information	Personal information revealing a consumer’s social security number, driver’s license and passport numbers, account numbers and credentials, precise geolocation, racial or ethnic origin, religious beliefs, or union membership, personal information concerning a consumer’s health, sex life, or sexual orientation, contents of a consumer’s mail, email and text messages where the business is not the intended recipient, genetic data, biometric information, or citizenship and immigration status
Biometric Information	An individual’s physiological, biological, or behavioral characteristics, including information about an individual’s deoxyribonucleic acid (DNA), that is used or is intended to be used singly or with each other or with other identifying data, to establish individual identity. Biometric information includes, but is not limited to, imagery of the iris, retina, fingerprint, face, hand, palm, vein patterns, and voice recordings, from which an identifier template, such as a faceprint, a minutiae template, or a voiceprint, can be extracted, and keystroke patterns or rhythms, gait patterns or rhythms, and sleep, health, or exercise data that contain identifying information.

Personal Information We Collect About You. We may collect and use the following personal information, including sensitive personal information, that identifies, relates to, describes, is reasonable capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household:

Categories of Personal Information	Specific Types of Personal Information Collected
Identifiers (e.g., a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers)	We collect Names, IP Address, email address.
Information that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to, their name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information	We collect signature, telephone number, Live location and telephone numbers.
Account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account	We do not collect this information.
Commercial information (e.g., records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies)	We do not collect this information.
Biometric information	At times the video call is recorded which can capture the face and the voice of an induvial.
Internet or other electronic network activity information (e.g., browsing history, search history, and information regarding a consumer’s interaction with an internet website, application, or advertisement)	We do not collect this information.
Geolocation data	We collect geolocation data when a user creates or uploads a task in order to associate the task with a service location. In addition, for the Quikstep service, we collect live location data only when a driver explicitly starts location tracking while traveling from Point A to Point B. Live location tracking is user-initiated and user-controlled. Tracking starts only when the driver manually enables it and stops when the driver manually disables it or completes the task. We do not track users continuously or in the background outside of these active tracking periods.
Audio, electronic, visual, thermal, olfactory, or similar information	At times we receive audio calls and these calls can be recorded.
Professional or employment-related information	We do not collect this information.
Inferences drawn from any of the information identified above to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes	We do not collect this information.
Contents of a consumer’s mail, email, and text messages unless the business is the intended recipient of the communication	We do not collect this information.

How Your Personal Information is Collected. We collect personal information from the following categories of sources:

You, directly in person, by telephone, text, or email and/or via our website/and apps

How and Why We Use Your Personal Information. Under data protection laws, we can only use your personal information if we have a proper reason for doing so, for example:

To comply with our legal and regulatory obligations
For the performance of our contract with you or to take steps at your request before entering into a contract
For our legitimate interests or those of a third party –or–
Where you have given consent

A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.

The table below explains what we use (process) your personal information for and our reasons for doing so:

Processing Purpose:	Legal Basis:
To allow you to access and use our Services or our Website To send you other general (non-marketing) commercial communications, such as information about the app and services provided to you by is at that time.	Consent – you have given clear consent to us to process your personal information for a specific purpose.
To provide you with the information, products and services that you request from us; To notify you about changes to our products and services; To provide customer service in relation to your use of the app, to contact you, to deal with enquiries and complaints relating to the use of the app and to notify you about changes to our services. To develop, improve and personalise the app so as to improve your user browsing experience.	Our contract – processing your personal information is necessary for a contract you have with us, or because we have asked you to take specific steps before entering into that contract.
To ensure that content from the app is presented in the most effective manner for you and for the device you are using; For improving and maintaining our website, preparing reports or compiling statistics in order to improve our services; To provide third parties with statistical information about our users – this information will not be able to be used to identify any individual user.	Legitimate interests – processing your personal information is necessary for our legitimate interests, provided those interests are not outweighed by your rights and interests.

Who We Share Your Personal Information With. We routinely share personal information with:

a third party, if you have chosen to log in to our app by using your profile and account details from that third party’s own website, such as Facebook, MongoDB, Google, or Amazon Web Services (AWS) or apple single sign on;

any third party to whom disclosure is necessary to enable us to provide you with any services or products that you have requested through the app;
any person to whom disclosure is necessary to enable us to enforce our legal rights, or to protect the rights, property or safety of Scaramango Technologies Ltd or our customers or employees or where such disclosure will be required by law;
any acquirer or potential acquirer of all, or substantially all, of the share capital or assets of Scaramango Technologies Limited; and
to aggregate anonymized/de-identified information, which we may share with users or the press in order to demonstrate usage of the app, spot industry and advertising trends, and to generate publicity for our services. Any aggregated information shared in these contexts will be anonymized to an extent where the information will not contain personal information.

Our services through our app contains content and links to other apps, websites and microsites that are operated by third parties.

We do not control, and accept no liability or responsibility for, these third-party apps or websites, advertisements and cookies. This privacy policy does not apply to such third-party apps, websites, microsites, advertisements and cookies. Any information such third parties collect by virtue of you clicking on a third-party link on our website will be collected and used in accordance with the privacy notice of that third party. Please consult the terms and conditions and privacy notice of those third-party apps, websites and microsites to find out how they collect and use your personal data and to establish whether and for what purpose they use cookies.

We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.

We may also need to share some personal information with other parties, such as potential buyers of some or all of our business or during a re-structuring. We will typically anonymize information, but this may not always be possible. The recipient of the information will be bound by confidentiality obligations.

How Long Your Personal Information Will Be Kept. We will keep your personal information while you have an account with us or while we are providing services to you. Thereafter, we will keep your personal information for as long as is necessary:

To respond to any questions, complaints or claims made by you or on your behalf
To show that we treated you fairly –or–
To keep records required by law

We will not retain your personal information for longer than necessary for the purposes set out in this policy. Different retention periods apply for different types of personal information.

California Consumers: Your Rights Under the CCPA/CPRA. You have the right under the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA), and certain other privacy and data protection laws, as applicable, to exercise free of charge:

Disclosure of Personal Information We Collect About You	You have the right to know, and request disclosure of: The categories of personal information we have collected about you, including sensitive personal information The categories of sources from which the personal information is collected The categories of third parties to whom we disclose personal information, if any –and– The specific pieces of personal information we have collected about you Please note that we are not required to: Retain any personal information about you that was collected for a single one-time transaction if, in the ordinary course of business, that information about you is not retained Reidentify or otherwise link any data that, in the ordinary course of business, is not maintained in a manner that would be considered personal information –or– Provide the personal information to you more than twice in a 12-month period
Right to Limit Use of Sensitive Personal Information	You have the right to limit the use and disclosure of your sensitive personal information to the use which is necessary to: Perform the services reasonably expected by an average consumer who requests those services To perform the following services: (1) Helping to ensure security and integrity to the extent the use of the consumer’s personal information is reasonably necessary and proportionate for these purposes; (2) Short-term, transient use; (3) Performing services on behalf of the business, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytic services, providing storage, or providing similar services on behalf of the business; and (4) Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by the business, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by the business –and– As authorized by further regulations You have a right to know if your sensitive personal information may be used, or disclosed to a service provider or contractor, for additional, specified purposes.
Right to Deletion	Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will: Delete your personal information from our records –and– Direct third parties to whom the business has sold or shared your personal information to delete your personal information unless this proves impossible or involves disproportionate effort Please note that we may not delete your personal information if it is reasonably necessary to: Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us Help to ensure security and integrity to the extent the use of the consumer’s personal information is reasonably necessary and proportionate for those purposes Debug to identify and repair errors that impair existing intended functionality Exercise free speech, ensure the right of another consumer to exercise their right of free speech, or exercise another right provided for by law Comply with the California Electronic Communications Privacy Act Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us Comply with an existing legal obligation –or– Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information
Right of Correction	If we maintain inaccurate personal information about you, you have the right to request us to correct that inaccurate personal information. Upon receipt of a verifiable request from you, we will use commercially reasonable efforts to correct the inaccurate personal information.
Protection Against Retaliation	You have the right to not be retaliated against by us because you exercised any of your rights under the CCPA/CPRA. This means we cannot, among other things: Deny services to you Charge different prices or rates for services, including through the use of discounts or other benefits or imposing penalties Provide a different level or quality of services to you –or– Suggest that you will receive a different price or rate for services or a different level or quality of services.

EEA Data Subjects: Your Rights Under the EU GDPR.

Right to Be Informed	The right to know or be notified about the collection and use of your personal information
Right to Access	The right to be provided with a copy of your personal information (the right of access)
Right to Rectification	The right to require us to correct any mistakes in your personal information
Right to be Forgotten	The right to require us to delete your personal information—in certain situations
Right to Restriction of Processing	The right to require us to restrict processing of your personal information—in certain circumstances, e.g., if you contest the accuracy of the data
Right to Data Portability	The right to receive the personal information you provided to us, in a structured, commonly used, and machine-readable format and/or transmit that data to a third party—in certain situations
Right to Object	The right to object: At any time to your personal information being processed for direct marketing (including profiling) In certain other situations to our continued processing of your personal information, e.g., processing carried out for our legitimate interests
Right Not to be Subject to Automated Individual Decision-Making	The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you

For further information on each of those rights, including the circumstances in which they apply, see the guidance from the UK Information Commissioner’s Office (ICO) on individual rights under the EU General Data Protection Regulation.

How to Exercise Your Rights. If you would like to exercise any of your rights as described in this Privacy Policy, you can do so by contacting us via our contact details below.

Please note that you may only make a CCPA/CPRA-related data access or data portability disclosure request twice within a 12-month period.
If you choose to contact us directly by [website/email /in writing], you will need to provide us with:
Enough information to identify you [(e.g., your full name, address and customer or matter reference number)]
Proof of your identity and address (e.g., a copy of your driving license or passport and a recent utility or credit card bill) –and–
A description of what right you want to exercise and the information to which your request relates
We are not obligated to make a data access or data portability disclosure if we cannot verify that the person making the request is the person about whom we collected information or is someone authorized to act on such person’s behalf.
Any personal information we collect from you to verify your identity in connection with you request will be used solely for the purposes of verification.

EEA Data Subjects: Where Your Personal Information is Held. Information may be held at our offices and those of our [group companies], third-party agencies, service providers, representatives and agents as described above (see above: “Who We Share Your Personal Information with”).

Some of these third parties may be based outside the EEA. For more information, including on how we safeguard your personal information when this occurs, see below: “Transferring Your Personal Information Out of the EEA.”

EEA Data Subjects: Transferring Your Personal Information Out of the EEA. To deliver services to you, it is sometimes necessary for us to share your personal information outside the EEA, e.g.:

With our offices outside the EEA
With your and our service providers located outside the EEA
If you are based outside the EEA –or–
Where there is an international dimension to the services we are providing to you

These transfers are subject to special rules under European and UK data protection law.

Keeping Your Personal Information Secure. We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to access it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
EEA Data Subjects: How to File a GDPR Complaint. We hope that we can resolve any query or concern you raise about our use of your information.
Changes to This Privacy Notice. This privacy notice was published on 15th March 2025 and last updated on 3rd FEB 2026.

We may change this privacy notice from time to time.

How to Contact Us. Please contact us by post, email, or telephone if you have any questions about this privacy policy or the information we hold about you.

Our contact details are Telephone: +91 74065 75645 and support@quikstep.co

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